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Contact Us
Contact info
Florina Psychotherapy provides secure virtual therapy across Canada, serving clients in Ontario, Alberta, British Columbia, Saskatchewan, and Manitoba.
Virtual Therapy Across Canada
All sessions are offered online through a secure and confidential platform, allowing you to access therapy from the comfort of your own space while maintaining continuity of care across provinces.
Your first session is an opportunity for us to get to know each other and begin building a therapeutic relationship. You’re invited to share what brings you to therapy, what you hope to work on, and what feels most important to you at this time.
We’ll ask open-ended questions about your background, values, and goals, review confidentiality and policies, and discuss therapeutic approaches that may best support your needs. This first session helps establish a safe, collaborative, and supportive foundation for our work together.
Yes, Florina Psychotherapy offers a limited number of sliding scale spots. We understand therapy is an investment and aim to make services as accessible as possible.
Eligibility is determined through a short questionnaire and is based on individual circumstances such as income, employment status, and financial responsibilities.
Sliding scale rates:
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50-minute sessions: $80–$135
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80-minute sessions: $140–$190
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We use a secure, confidential platform called Jane, which safely stores your information and accepts all major credit cards. Payments are processed automatically after each session using the card on file.
If preferred, payments may also be made prior to your session via e-transfer.
At this time, we do not offer direct billing to insurance providers. However, psychotherapy services provided by a Registered Psychotherapist may be covered under your extended health benefits. We recommend confirming coverage directly with your insurance provider.
We kindly ask for at least 24 hours’ notice to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice are typically subject to the full session fee.
That said, we understand that unexpected situations arise. Each client is offered one grace cancellation for a late notice or same-day emergency. Similarly, if a therapist must cancel due to unforeseen circumstances, the same courtesy is extended to you.
This policy is rooted in mutual respect and understanding.
Yes. Everything discussed in therapy is kept strictly confidential, with limited exceptions required by law (such as risk of harm to yourself or others, or court orders). These limits to confidentiality will be reviewed in detail during your first session.
At this time, Florina Psychotherapy offers virtual sessions only, delivered through a secure and confidential online platform.
frequently asked questions
Florina Psychotherapy is led by a multidisciplinary team committed to culturally informed, trauma-aware, and relationship-centred care. Our clinicians and leadership bring together lived experience, clinical training, and deep respect for the diverse communities we serve.
New Client Information & Policies
New clients will receive intake and consent forms via the Jane App prior to their first session
Please arrive on time for your scheduled appointment
Payment is due at the time of service (via Jane App, credit card, or e-transfer)
All sessions are confidential and adhere to professional and ethical standards
Get in Touch
If you have questions or would like to explore whether therapy is the right fit, you’re welcome to reach out directly or use the contact form below.
